Atalla Technical Support and Training

Suporte Atalla

Comprehensive Training, Readily Available Support

Support Services
Support for most data security products comes directly through the Software Support organization. HPE provides in-depth technical support for all data security and encryption solutions that are under a support contract. You can reach a technical support resource by contacting us by phone, or email below during the hours of operation.

 

Technical Support (Monday through Friday, 7 am to 6 pm PT)
+1 800-500-7858
+ 1 916-414-0216 (outside of the U.S.)
datasecurity.atalla.support@hpe.com
Atalla Help Desk +1 916-414-0217 (outside of the U.S.)

Training and Education

HPE offers customer training on the following data security solutions. Classes typically run from 8:30 am to 5 pm PT each day, with approximately 70% lecture and 30% hands-on labs, and a class size maximum of 12 individuals.

 

Atalla Hardware Security Module (NSP) Training

The Atalla HSM (NSP) solution is a PCI HSM certified, tamper-resistant hardware security module (HSM) for cryptography is designed specifically for payment processing solutions, delivering high-performing cryptography and key management capabilities for card payment authorization and real-time fraud prevention. This two day class covers:

  • Cryptography and financial networks primer
  • Product overview, installation and configuration
  • Payment processing commands
  • Enhanced software update
  • Hands-on lab sessions

 

Enterprise Secure Key Manager (ESKM) Training

The Enterprise Secure Key Manager (ESKM) is a complete key management solution for generating, storing, serving, controlling and auditing access to data encryption keys. It enables you to protect and ensure continuous access to business-critical, sensitive, data-at-rest encryption keys, both locally and remotely. This one day class covers:

  • Product overview, installation and configuration
  • Admin and client demos
  • Versions and upgrades

 

Data Security - Secure Data Training

SecureData is the only comprehensive data protection framework that secures data as it is captured, processed, and stored across a variety of devices, operating systems, databases, and applications used by enterprises, merchants, and service providers. This course provides participants with demonstrations and hands-on activities using a practical, solutions-based approach. You will gain the knowledge and skills to:

  • Recognize basic terminology and understanding of the reference architecture
  • Understand the Authentication and Authorization processes
  • Compare and contrast the format types
  • Explain how Data Security can scale in the enterprise

 

Contact Training and Education

Class spaces are limited. Select Data Security at the HPE Security University, to view all course details, schedules and to register for training.

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