IT Service Management


Faster Service. Better Experience. Lower Costs.

HPE ITSM Automationの使用で迅速なサービスデリバリが実現し、このエクスペリエンスがエンドユーザーとITスタッフの双方にとってより満足度の高いものとなり、主要なビジネスイニシアティブをスピードアップさせることができます。 ITILベースのサービスはアクセスと使用が簡単になり、構成と展開には数時間でなく数分しかかかりません。また管理とメンテナンスのタスクはシンプルで迅速です。 何より良い点は、ビッグデータを活用して知見や知識を提供し、トレンドを識別することができることです。


Transform the excessive costs and frustrations of traditional ITSM into more productive and satisfied users, lower IT costs, and tighter IT control. An investment in HPE ITSM turns service delivery into a source of competitive advantages and business value.

HPE ITSM Automationが持つビジネスの価値

Enable more productive and satisfied users, lower IT costs, and tighten IT control: Investing in HPE ITSM Automation turns your service delivery into a source of competitive advantage and business value.

software/it-service-management-itsm - Why section

カスタマービュー: ITSMに関する新しい視点


software/it-service-management-itsm - why section 2

エンドツーエンドの機能。 ITILベース。 将来への備え。


Transformative Service Management

HPEのエンドツーエンドのITSMソリューションは、サービスデリバリとサポートの変革をよりスマートに実現します。 タスクを自動化し、資産を管理してコストを削減します。 サービスデスクのプロセスを迅速化し、ユーザーエクスペリエンスを向上させます。 ソフトウェアライセンスとコンプライアンスの調整も行います。 また、ビッグデータを活用してサービスデスクを常に改善します。






IT Service Management Automation


(PDF 883KB)

Analyst report


Top 20 ITSM Vendors


(PDF 779 KB)

White paper


Three Ways Big Data Can Transform Your Service Desk


(PDF 1810KB )



Big Data ITSM: 6 Ways to Reduce Cost


(PDF 684 KB)

Analyst report


Gartner: Big Data for the Service Desk

Solution Brief


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Configuration Management System for ITSM

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Software Asset Management

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