El control del usuario final que le da la visibilidad en el comportamiento del usuario para una resolución de problemas rápida y orientada.
Real User Monitoring (RUM) software monitors application performance and availability for all users at all locations all the time on business critical application services. It automatically discovers underlying infrastructure and classifies user actions—giving you instant visibility into session and whole service health over web, cloud and mobile end user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times and see pages that caused problems. RUM currently supports over 20 application protocols and applications like SAP, Citrix and native mobile application monitoring on Android.