HPE FlexCare Portfolio

HPE FlexCare Portfolio

HPE FlexCare Portfolio

Micro Focus FlexCare Support Portfolio

Flexible, proactive support and planning services tailored to your business requirements to minimize the risk of service disruption.

HPE FlexCare Portfolio-generic html

FlexCare Support is an advanced and flexible support offering from Micro Focus Software Support that helps you achieve greater value from your software investment by increasing uptime and improving the performance of your software IT environment. FlexCare Support simplifies your overall technical support experience by providing a single point of contact for software support. You will benefit from faster response times, a quicker route to return on investment, shorter service level objectives, and on-site support so your focus can shift from day-to-day maintenance to innovation.

Download FlexCare Interactive EBook

FlexCare Support


Offering you personalized reactive and proactive software support for every stage of your software journey.

Online. On-site. On your side.

Support Flyer

Named Account Support Engineer (NASE)

Support Flyer

Technical Account Manager (TAM)

Support Flyer

Enterprise Services Manager (ESM)

Support Flyer

Account General Support Manager (AGSM)

Get to Know HPE FlexCare Support

      Get to Know HPE FlexCare Support

Benefit From Our Experience

Today’s IT environment is complex and time critical and you need proactive software support available at your fingertips. FlexCare Support provides a flexible portfolio of support services designed to help you support and optimize your Micro Focus products and drive maximum value.

(PDF 1.83 MB)

See What Customers Are Saying About FlexCare Support

Tailor your Software Support with optional add-ons via the FlexCare Credit Menu

Additional optional services are available at any time throughout the life of your support contract, using a combination of pre-purchased FlexCare Credits to purchase FlexCare Credit Packages from the FlexCare Credit Menu. You can use FlexCare Credits to augment core FlexCare Support options on-demand or to extend your standard Micro Focus Enterprise Support offering.

You have the flexibility to purchase the FlexCare Credits upfront or as you go. Please note, FlexCare Credits are purchased per year and must be used within each support contract year. To find out more, please download the FlexCare Credit Menu.

DOWNLOAD THE FLEXCARE CREDIT MENU

Resources

Data Sheet

Micro Focus Software Enterprise Support

(PDF 2 MB)

Data Sheet

Micro Focus FlexCare Support

(PDF 1.83 MB)

Data Sheet

Micro Focus FlexCare Credit Menu

(PDF 611 KB)

eBook

FlexCare Support Interactive eBook

(PDF 709 KB)

Support Flyer

FlexCare Support for Software Suites

(PDF 125 KB)

Infographic

IT has evolved, should Software Support too?

(PDF 125 KB)

Video

Introducing FlexCare Support

(2:24)

 

Video

Introducing FlexCare Credits

(2:16)

Support Flyer

Named Account Support Engineer (NASE)

Support Flyer

Technical Account Manager (TAM)

Support Flyer

Enterprise Services Manager (ESM)

Support Flyer

Account General Support Manager (AGSM)

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