IT Service Management Services

Harness big data to accelerate ITIL-driven service delivery and lower service desk costs.

Faster Service. Better Experience. Lower Costs.

Our workshop, discovery, and roadmap services help define business and IT strategies. ITSM consulting and service desk consulting help you define a solution architecture, design, and processes; and conduct integrations and implementations. Implementation services accelerate time to value with deployment, upgrade, and migration assistance.

Improve User Experience
Service desk call reduction
Improve Staff Efficiency
Cost reduction as time spent in change management decreases
Improve Speed and Agility
Service request time reduction
ITSM Automation suite as a Service
ITSM Automation Suite as a Service

The power of ITSM Automation Suite and a fully managed, as-a-service flexible delivery model helps you deliver a big data service-desk-in-the-cloud experience to your users. Read service brief

Asset Manager as a Service
Asset Manager as a Service

Reduce cost, facilitate license compliance, and make more informed asset decisions. Read service brief

Application Modeling as a Service

Create a solid foundation for IT Service Management with your CMS in the service-oriented world. Read service brief

Business Service Catalog

Identify and develop a service model management approach to consistently address strategic business demand. Business Service Catalog helps you create a central catalog to govern the service lifecycle of your business. Read service brief

Service Catalog Assessment Service

Define your organization’s maturity level and readiness for service catalog management. Read service brief

Succeed in the cloud with service lifestyle management

Working with Micro Focus (Formerly HPE) has really given us that concept of how do we build our framework – how do we build a solid foundation. HPE has been a fantastic partner. When we had challenges, they are there to support and to help.

release-rel-2018-3-1-hotfix-409 | Thu Mar 15 03:03:18 PDT 2018
Thu Mar 15 03:03:18 PDT 2018