Micro Focus FlexCare Support Portfolio

Flexible, proactive support and planning services tailored to your business requirements to minimize the risk of service disruption.

FlexCare Support

Achieve greater value from your software investment

FlexCare Support is an advanced and flexible support offering from Micro Focus Software Support. It aims to help you achieve greater value from your software investment by increasing uptime and improving the performance of your software IT environment. FlexCare Support simplifies your overall technical support experience by providing a single point of contact for software support. You will benefit from faster response times, a quicker route to return on investment, shorter service level objectives, and on-site support so your focus can shift from day-to-day maintenance to innovation.

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Online. On-site. On your side.
Online. On-site. On your side.

Offering you personalized reactive and proactive software support for every stage of your software journey.

 

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Benefit from our experience
Benefit from our experience

Today’s IT environment is complex and time critical and you need proactive software support available at your fingertips. FlexCare Support provides a flexible portfolio of support services designed to help you support and optimize your Micro Focus products and drive maximum value.

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Tailor your software support via the FlexCare Credit Menu

Use FlexCare Credits to augment core options on-demand or to your extend Micro Focus Enterprise Support offering. You have the flexibility to purchase the FlexCare Credits upfront or as you go.

Telecommunications
Telecommunications

Read how FlexCare helped Amdocs upgrade Asset Manager—reaping zero downtime, record user satisfaction, and attainment of projected KPIs in 5 days.

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IT services
IT services

Read how FlexCare works with Tieto as a strategic business partner, helping it shrink days-to-resolve across all support cases—and expand globally.

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Analytics

FlexCare Support helps analytics software developer SAS Institute Inc. (SAS) gain maximum benefits from their software investment!

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Banking

Read how FlexCare is a critical layer of Rabobank’s IT4IT™ solution, helping the bank derive greater value from Micro Focus Software.

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High tech

T-Systems partners with FlexCare to ensure their customers take advantage of quality and cost-conscious services with zero outages.

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