Business Service Management Services with Hybrid Cloud Service Lifecycle - Service Design

Discover how business service management services can improve  hybrid cloud services throughout its whole lifecycle of planning, designing, building, and operating.

This paper examines the critical role service design plays and offers a set of recommendations to help you make a service-oriented transformation and  create services that deliver value.

To make this shift, you must consider four elements:

  • What is an IT service vs a business service?
  • What is required by IT to be able to deliver the service?
  • How will users request this service?
  • Who is the service owner?
release-rel-2018-7-1-hotfix-801 | Wed Jul 11 00:57:53 PDT 2018
Wed Jul 11 00:57:53 PDT 2018